Tourist Academy – a new educational program for the development of competencies of tourism workers at all hierarchical levels

first_imgHow to develop emotional and social intelligence in employees in tourism? How to retain talent and manage intergenerational differences in the workplace in tourism? What are the successful strategies for the appearance of tourist companies on social networks? How to acquire basic professional and soft skills needed to work in tourism? How to manage revenue and introduce controlling? Tourism is a heterogeneous and labor-intensive system that is sensitive to globalization trends and impacts. As such, it represents a dynamic business environment in which the ability to quickly learn and adapt is extremely important, especially if one strives for quality service. Dependence on the human factor poses many challenges to employers and therefore the focus needs to be on quality professional development of employees. This is especially true in the tourism sector, which is affected by new trends and technologies on a daily basis and where there is a strong influx of new employees without the necessary knowledge and experience.In order to offer the market modern educational solutions that cover key areas of work in tourism, Mirakul Education Center in collaboration with leading HR experts in tourism he designed Tourist Academy, a special specialist program aimed at developing the necessary competencies in current and future employees at all hierarchical levels. A systematic approach, experiential learning and examples of (un) good practices are the way in which participants with a broader perspective of certain topics will have the opportunity to develop skills and knowledge that are important to them for their and organizational success. All lecturers have a rich teaching and experience in tourism.In the period from February 1, 2018 to April 27, 2018. all interested have the opportunity to educate themselves on key areas of business in tourism: Human Resources Management, Destination Management, Digital Marketing for Tourism Organizations, Tourism Finance Management, Sales and Soft Skills in Tourism.Each educational area consists of several modules, and participants can enroll in the complete program of the Tourist Academy (all 20 modules), an individual specialist educational area (eg only Human Resources Management in Tourism) or only a single module (eg development of emotional and social intelligence in employees). tourism). The educational program is held at the Hotel Jadran in Rijeka, and a special promotional discount of 15% is currently underway for registrations and payments until January 10, 2018.More information about the Tourist Academy, the content of individual modules, dates and lecturers, and the possibility of applying to the program, you can find on the official website www.mirakul.hr/akademija/turisticka-akademija.last_img read more

In Dubrovnik-Neretva County, works worth 15 million kuna have started within the project “Roads of the Past”

first_imgAs part of the Rural Educational, Cultural and Ethnographic Tourist Attraction project, funded by the Operational Program Competitiveness and Cohesion 2014-2020, the reconstruction of the Ismaeli Gabrielis Palace in Korčula, the Homeland House of the Dubrovnik Littoral in Slano and the construction of the Museum of Gold and Silver in Smokvica will begin. Neretva County.Reconstruction of the Ismaeli Gabrielis Palace, a protected cultural asset, as well as the city museum, is in its infancy and the duration of the works is expected to be six months, while the value of the works is a total of HRK 4.913.800,19. Reconstruction of the Homeland House of the Dubrovnik Littoral, also a protected cultural property, will last until approximately the middle of 2019, and the contractor is the company Građevinar Quelin dd from Dubrovnik. The value of the works is HRK 6.393.966,88. The construction of the Smokvica Gold and Silver Museum as well as the complete renovation of the square is expected in the middle of this year. The contractor is the company Chrile doo from Split and the value of the project is 4.164.372,29 kuna.”Works on three locations have been contracted in the total amount of HRK 15.4 million, and are being carried out by the project partners: the town of Korčula, the municipality of Dubrovačko primorje and the municipality of Smokvica. Upon completion of the works, all three buildings will be equipped, and tourist promotion at tourist fairs in order to increase the number of visits to these remote areas of Dubrovnik-Neretva County. The total value of the project is HRK 33.872.704,57, and the Dubrovnik-Neretva County, as the project holder, ‘withdrew’ HRK 27.748.345,48 in grants., “Said Prefect Nikola Dobroslavić.Reconstruction and construction of the mentioned cultural assets will contribute to the creation of an integrated tourist product, which, along with other components covered by the project, will be branded under the name Paths of the Past / Historical Trails.last_img read more

What awaits us at the conference “Can Croatian Tourism 365?” – Step 2

first_imgCroatian tourism has great potential and the question is often asked whether tourism in Croatia can last all year round, and not just in the summer months.It is the potential of tourism development during all 365 days of the year that is the topic of the conference “Can Croatian Tourism 365?” – Step 2, organized by Ivana Kolar, director of the company Julius Rose, and which is a continuation of last year’s first conference on year-round tourism in Croatia. Top experts from Croatia and the EU, during a one-day conference on Tuesday, September 25 at the Sheraton Zagreb The hotel, will open a whole range of topics about year-round tourism. During the lectures and panel discussions, numerous topics on the potential and development of tourism will be opened, and special attention will be paid to destination development and community, creating new products and authenticity and quality and sustainability, which are prerequisites for year-round business. examples and strategies for the development of health, cultural and sports tourism.Conference “Can Croatian tourism 365?” – Step 2, will begin with a very interesting Ministerial Panel in which he will participate Gari Cappelli, Minister of Tourism of Croatia, Zdravko Počivalšek, Minister of Economic Development and Technology of Slovenia, Blendi Klosi, Minister of Tourism and Environmental Protection of Albania and Pavle Radulović, Minister of Sustainable Development and Tourism of Montenegro. For the first time, regional tourism ministers will meet in a conference panel to discuss the issue of high seasonality and the challenge of launching tourism in all seasons, and which divide the countries of the entire Mediterranean. They will present tourism development strategies and discuss similarities in potentials and directions of development and potential cooperation. Photo: TZ KZŽThe conference places great emphasis on the development of year-round tourism on health and cultural sports tourism, and the participants will be presented with successful examples brought by domestic and foreign lecturers: Adam Ruszinkó, President of the Association of Health Tourism of Hungary, Francisca Abreu EU Capital of Culture project manager from Portugal, Christopher Hinteregger from PKF Tourismexperts from Austria, Tim Clancy / Via Dianarica from Ireland / BiH, Eva Štravs Podlogar MGRT from Slovenia Martina Bienenfeld / Zagreb Tourist Board, Margarita Maruškić Kulaš / Aquatika, Leila Krešić-Jurić / EU Health Tourism Summit, Veljko Ostojic / Croatian Tourism Association, Gordana Tomičić / Sunny Hvar hotels, David Gabelica / Zagreb Airport, Tomislv Varga /Satin, Berislav Sokač / Run Croatia, Iva Bencun / Zadar Outdoor Festival, Siniša Topalović / Horwath HTL and other interesting speakers.Through dynamic lectures and panel discussions,  conference participants “Can Croatian tourism 365?”, will gain new knowledge and ideas, experiences, best practices, and will get acquainted with the activities of neighboring markets.To participate in the conference you can register at: http://www.turizam365.com/prijavite-se/.RELATED NEWS:last_img read more

Late start of construction of the first Marriott hotel in Split due to the fate of Tehnika

first_imgYesterday, the US Ambassador to Croatia Robert Kohorst visited the “Dalmatia Tower” under construction, which will house the first Marriott hotel in Croatia. As it says Business diary, this week a court decision on the fate of the main contractor on the facility, the company Tehnika dd, is expected, after which it will be known whether they will continue with the realization of the highest facility in Croatia or another contractor will take over the work.”We are sorry for the situation in which Tehnika found itself, the cooperation was very correct, but we want to complete the project as soon as possible. With each passing day, not only our company, but also the whole of Split is at a loss due to the open construction site located at the very entrance to the city. Despite business problems, we still have a binding construction contract with the main contractor, which has put us in a situation where instead of the 2019 season, the first Croatian Marriott will receive its first guests in the 2020 season.”Said Josip Komar, President of the Management Board of the investor company, Westgate Tower doo for Poslovni dnevnik.By the end of the month, a court ruling is expected to define the business status of the joint-stock company Tehnika, for decades one of the leading construction companies for building construction in the domestic and foreign markets. “We are also talking to another, potential contractor in case they are unable to continue construction for a long time. With an existing or new contractor, construction continues in November.”Concluded Komar.The new tower will be named “Dalmatia”, it will be the tallest in Croatia with 115 meters in height, which will be the ground floor and 27 floors. The hotel will be located from the 16th to the 26th floor, will have 190 rooms and suites categorized with four stars, while the entire project is worth 600 million kuna. The opening was planned for 2019, but according to the situation, the first Marriot hotel will open in 2020.Thus, more than 100 million members of the Marriotta loyalty program will finally be able to choose Croatia as part of the Marriot offer.last_img read more

Zadar gets a new congress and sports center

first_imgMultifunctional event hall of 527 m2, equipped with state-of-the-art technical equipment for up to 470 people and a professional fitness center on 800 m2, with separate halls for yoga, bowling, table football, billiards and e-gaming – part of the new offer congress and sports center Fortis club within the Falkensteiner Punta Skala resort. In addition to the outdoor sports center with seven tennis courts and courts for mini golf, football, basketball, volleyball, badminton, two paddle courts and two beach volleyball courts, the new center brings a new dimension to the MICE business. “It will be an ideal place for organizing various events, sports conventions, team-building or socializing for our partners and clients. Falkensteiner Punta Skala is a resort where active recreation and sports are extremely important, so in this direction we are developing our offer, which this year abounds in numerous events”, Said Georg Unterkircher, general manager of the resort, adding that in the last two years, three million euros have been invested in the expansion of sports facilities in Punta Scala, which is scheduled to open in May 2020. Photo: Falkensteiner Punta Skala resortcenter_img New investments in the sports center in Punta Skala worth 15 million euros are also planned for next year. Fortis clublast_img read more

Eurostat: Croatia is the third country with the largest increase in the number of domestic overnight stays

first_imgThe share of overnight stays of domestic tourists is the highest in Romania, and foreign tourists in Malta Almost every member state of the European Union recorded an increase in the number of overnight stays of domestic guests, and the largest was recorded in Slovakia (+ 15,1%), Cyprus (+ 13%), Croatia (+ 10%), Lithuania (+ 9,9%) and Malta (+ 9,2%). Percentage of nights spent by domestic and foreign tourists The number of overnight stays in tourist accommodation in 2019 increased in almost all Member States, and the highest was recorded in Slovakia (+ 12,6%) and Lithuania (+ 10%). They are followed by the Netherlands (+ 6,8%), the United Kingdom (+ 5,7%) and Romania (+ 5,6%). These early estimates, which include both business and private overnight stays, are data from Eurostat, the statistical office of the European Union. Number of nights spent by domestic and foreign tourists Source / photo: Eurostat; Pixabay The largest increases in overnight stays were recorded in Slovakia and Lithuania The number of tourist overnight stays in the European Union last year is expected to reach over 3,2 billion, which is for 2,4 percent more compared to 2018. Since 2009, there has been a constant increase in the number of overnight stays in tourist accommodation in the European Union, especially due to the increase in the number of overnight stays by foreign tourists.center_img Also, the number of overnight stays of foreign tourists increased in most member states, and the highest was recorded in the United Kingdom (+ 19,2%), the Netherlands (+ 10,6%), Lithuania (+ 10%) and Slovakia (+8,4, XNUMX%). In 2019, Spain (469 million overnight stays, + 0,5% more than in 2018) retained the lead ahead of France (446 million, + 0,8%), Germany (436 million, + 4,0%), Italy (433 million, + 0,9%) and the United Kingdom (375 million, + 5,7%). Croatia recorded 91,2 million overnight stays s an increase of 1,8 percent compared to the year before. You can check the complete report HERE. In the Member States of the European Union, the largest share of domestic tourist overnight stays was recorded in Romania (83% of the total number of overnight stays), Germany and Poland (80%) and Sweden (75%). On the other hand, the largest share of overnight stays of foreign guests was recorded in Malta (95%), Cyprus (94%), Croatia (92%)and Luxembourg (88%). In the European Union, the number of overnight stays of domestic tourists increased at the same rate (+ 2,4%) between 2018 and 2019 as the number of overnight stays of foreign tourists (+ 2,4%). Total data on the number of tourist nights On the other hand, the only decrease in the number of overnight stays was recorded in Greece (-3%) and Malta (-2,7%).last_img read more

Petty’s music will live on for generations

first_imgCategories: Letters to the Editor, Opinion Tom Petty meant so much to so many people, young and old, that it’s difficult to put into words. Genuine, honest, gifted and funny are just a few words that immediately come to mind.He genuinely loved all types of music, honestly loved his fans, was a gifted song writer and musician, and somehow maintained a great sense of humor throughout his long career.My favorite quote, to CNN is: “Music, as far as I have seen in the world so far, is the only real magic that I know. There is something really honest and clean and pure and it touches you in your heart.” Tom’s music touched our hearts for over 40 years and will continue to touch the hearts of generations to come.Virginia NewtonBurnt HillsMore from The Daily Gazette:Foss: Should main downtown branch of the Schenectady County Public Library reopen?EDITORIAL: Beware of voter intimidationEDITORIAL: Find a way to get family members into nursing homesEDITORIAL: Urgent: Today is the last day to complete the censusEDITORIAL: Thruway tax unfair to working motoristslast_img read more

Global warming is a matter of fact, not faith

first_imgPersonally, I use a device called a thermometer to measure temperature. It tends to take all the believing and non-believing out of the process.Mr. Lindinger went on to say, “Climate change proponents have made their cause a matter of faith” (again, an interesting choice of words), citing “a great physicist like Freeman Dyson” for the proposition that predictive climate change models from 1999 were seen as being wrong 10 years later. Mr. Lindinger’s implication is that current predictions may be wrong as well.I suppose. But those predictions are about how quickly the warming will occur, not about whether the warming is actually happening. Since Mr. Lindinger thinks Freeman Dyson is a “great” physicist, I will cite a 2007 article. “Heretical Thoughts about Science and Society,” where Dyson says that “[one] of the main causes of warming is the increase of carbon dioxide in the atmosphere resulting from our burning of fossil fuels such as oil and coal and natural gas.”Global warming and climate change are not things to be believed or not believed. They are facts. Even Freeman Dyson thinks so.Jerry JasinskiNiskayuna More from The Daily Gazette:EDITORIAL: Beware of voter intimidationNiskayuna girls’ cross country wins over BethlehemEDITORIAL: Find a way to get family members into nursing homesFoss: Should main downtown branch of the Schenectady County Public Library reopen?EDITORIAL: Thruway tax unfair to working motorists In an Oct. 9 letter criticizing an earlier letter to the editor, Bob Lindinger said he was “not a global warming believer or a global warming denier..” I found his choice of the word “believer” an interesting one, since it implies that global temperatures are something that can’t be measured, but must rather be taken on faith. Categories: Letters to the Editor, Opinionlast_img read more

Paper right to note Union College’s milestone

first_imgCategories: Letters to the Editor, OpinionRe Feb. 27 letter, “Why mention race in Union presidency?”: There’s a profound lack of understanding exemplified from Mr. John Metallo.The Gazette did the right thing in mentioning that Union College’s new president is the first African-American to hold that position. Why? Because blacks have been an oppressed minority in our history and it’s taking a long time to overcome and correct that history.So whenever there’s evidence that such is being done, we need to be made aware of it and applaud it. Apparently and sadly, Mr. Metallo isn’t able to acknowledge that reality and that history.Michael FosterNiskayunaMore from The Daily Gazette:Foss: Should main downtown branch of the Schenectady County Public Library reopen?EDITORIAL: Beware of voter intimidationEDITORIAL: Urgent: Today is the last day to complete the censusEDITORIAL: Find a way to get family members into nursing homesPuccioni’s two goals help Niskayuna boys’ soccer top Shaker, remain perfectlast_img read more

Should we rethink Jefferson’s role in history?

first_imgThe overwrought “defenses” of Jefferson about the stories were varied, ranging from hair-on-fire denials to moral pronouncements that it couldn’t possibly be true.  Historians still argue about, and are ignorant of, the details. A column in this paper recently stated that “Jefferson held many slaves, raping and reproducing with at least one.”Raping? No evidence of that anywhere, though it was probably not unusual on plantations. Forcible sex with white women probably wasn’t all that unusual either, but that’s another story.  The sanctimonious hypocrisy of moral judgments about Jefferson’s family with Sally Hemings is easy if you know little about it.The Monticello Association is an organization of the descendants of Martha and Mary Jefferson, his daughters.They do not accept Sally Hemings’ descendants because their constitution only accepts Martha and Mary’s offspring. In 1801,  Jefferson became third president of the United States.Sally bore five more children, all traceable to Jefferson’s times at Monticello, and when these children reached 21 or so, all were freed by Jefferson. They were the only slaves he ever freed. Jefferson died on July 4, 1826, (50 years after the Revolution and the same day as John Adams) and in 1828, his daughter Martha freed Sally Hemings, who died in 1835. So was Jefferson morally unfit to be president? White supremacists say yes. Anti-slavery folks say yes.What do you think?Karen Cookson lives in Sharon Springs and is a regular contributor to the Sunday Gazette Opinion pages.More from The Daily Gazette:EDITORIAL: Find a way to get family members into nursing homesEDITORIAL: Thruway tax unfair to working motoristsEDITORIAL: Beware of voter intimidationEDITORIAL: Urgent: Today is the last day to complete the censusFoss: Should main downtown branch of the Schenectady County Public Library reopen? A well-documented program of genocide soon thinned that group to the point that European settlers thought of the New World as uninhabited and ready for occupation. Which they did.  A visit to Monticello this past winter underlined that racism.Just outside the infamous Charlottesville, Thomas Jefferson’s hilltop estate is a tourist attraction, along with nearby estates of James Madison and James Monroe.All owned many slaves, and their working farms fed and supported them.We picked up a booklet entitled “Sally Hemings” that detailed the history and controversy about Jefferson, his relationship with a slave, and their children.  Much has been written about this relationship, beginning when it was happening.  We have no pictures or written word by Sally Hemings, but a contemporary described her as “mighty near white and very handsome, with long straight hair down her back.”She was known as “dashing Sally” for her beauty. She came to Monticello with Jefferson’s wife as a house slave with her mother Elizabeth and other siblings.After wife Martha’s death in 1782, Jefferson (aged 41) was sent to Paris, taking his daughter Martha and Sally’s brother, James.He sends for remaining daughter Mary (age 9) accompanied by Sally (age 14 or 15, and the girls’ aunt) in 1787, and they lived in Paris until the French revolution in 1789. The story is that Sally bore a son soon after their return, named Thomas.  Why did Sally and her brother come back from France, where they could have been free? The Hemings family story is that Jefferson promised her he would free her/their children if she did.center_img And you know how binding constitutions are. So sorry, guys, you’re not eligible.  This from descendants of the man who wrote the self-evident truth “that all men are created equal.”I guess the word “men” in there means only white males. Try these facts on for size.Sally Hemings was the daughter of John Wayles (white plantation owner) and Elizabeth Hemings (slave). Wayles was also father to Martha Wayles, Thomas Jefferson’s wife. So Sally and Martha were half-sisters.Sally was a third-generation offspring of white male/black female. So by Virginia law, after “three crossings,” she was legally white. Categories: Editorial, OpinionWe always knew that racism was bone deep in America.The first slave ship arrived in 1619, beating the Pilgrims by a year. But getting here first didn’t seem to give any advantage to the passengers.Certainly not to the First Nation peoples either, who were already here by the millions.last_img read more